Refund policy

Returns & Refunds

Every shirt is printed after you order it. That keeps waste down, and it also means we handle returns a little differently than a warehouse would. Here is exactly what we do.

If something is wrong with your order

Damaged, defective, misprinted, or simply not what you ordered — we fix it, free.

Email us within 30 days of delivery at coolmillennialz@gmail.com
Include your order number and a photo of the item
We will send a replacement or issue a full refund — your choice
You do not need to ship anything back. Keep it, or pass it on

If you ordered the wrong size

It happens. Our shirts are a relaxed unisex fit and run larger than a standard tee, so most people order their usual size and get a roomier cut. Available sizes differ from color to color — the size buttons on each product page show exactly what is in stock.

Email us within 30 days of delivery and we will send the correct size at 50% off
No need to return the original
One size exchange per order

Change of mind

Because each item is made to order, we are not able to accept returns or issue refunds for change of mind. If something about your order is not right, email us anyway — we would rather hear from you than have you keep a shirt you never wear.

Orders that never arrive

If tracking shows your order as delivered but you do not have it, or if it has not arrived within 30 days of shipping, contact us and we will replace it at no cost.

Refund timing

Approved refunds go back to your original payment method. Most banks post the refund within 5 to 10 business days after we issue it.

Cancellations

Orders go into production quickly. If you need to cancel or correct an address, email us within 12 hours of ordering. After production begins we cannot cancel, but everything above still applies.